We partnered with Inracks on a project that entailed the installation of a 24/7 dispatch control center of a railroad authority. We requested Inracks to provide customized workstations for two locations that had to be designed, constructed, shipped and installed on a very tight schedule with very little room for error. Jack Wagner and team were outstanding! They responded to multiple scope changes, kept us informed of progress, resolved all roadblocks and provided top–quality post–installation customer service that immediately addressed any issues. Their attention to customer service and commitment to delivering a very high quality product was vital for keeping the overall project on schedule and providing an outstanding customer experience.
Since my initial contact with Inracks, I have received superb customer service support throughout the entire process, from designing, purchasing, shipping, and assembly support. Moreover, the NOC consoles are very high quality and the pricing is very reasonable. The steel and aluminum racks are well designed and in combination with the tops and veneer sides, the NOC consoles have a very sleek and professional appearance.
We have had a relationship with Inracks, LLC for 8 years. Over that time they have proven their ability and dedication to providing top quality solutions in design, production and fulfillment. Their attention to details is second to none. They excel at bringing concepts to reality at a price that is easily cost justified to our customers. They have always quoted realistic delivery dates and have met them. Because of their experience and integrity I would strongly recommend Inracks, Inc.
I want to thank everyone for the great job on delivering and installing the console. The delivery and installation was very smooth. It looks great and everyone here is really happy with how it worked out. Have a very merry Christmas and a blessed New Year.
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