If you’ve ever watched a film or TV show that features a 911 dispatcher on the job, then you know that these types of workers don’t sit in any typical kind of desk or cubicle, as these employees aren’t your traditional office drones. No, instead of a row of desks, these workers are often placed in a spacious command center facility with screens in front of them. In fact, you may not notice it, but their dispatch furniture has a lot going on when it comes to determining how they best function in the role of crisis communication. Whereas many office workers can do their job anywhere, dispatchers need to have the right space in order to do their jobs properly.
Control room furniture consists of highly specialized, durable components that are built to withstand the rigorous demands of the 24/7 environment. Alternatively, traditional office furniture and desks are built for a short life cycle with sub standard quality at a low cost of entry. Could you incorporate traditional office desks and furniture in place of the highly specialized furniture typically seen in a control room? In truth, a control room engineer could try. However, the end user would quickly realize the shortcomings of a traditional desk.
This is the fourth installation in our multi-part series that takes a closer look at control room design across the industry spectrum. In the first three installments, we focused on the Surveillance & Security, Airport/Air Traffic, and Emergency Operations/Disaster Management industries respectively.
High-end technology of control room console and the emergency furniture solutions are the key components of a highly-functioned 911 emergency dispatch. It requires critical and technical consoles ergonomically designed to tackle the high-intensity 911 emergency environments. The system demands fast pacing works need to be done efficiently and well-coordinated with people and technology on a more firm base. This technical furniture is used with high-tech systems and accessories to run the 911 emergency dispatches.
We hope you are finding this continuing series informative and applicable to your control room console/furniture firm. If you haven’t seen our previous entries, please take a look and of course stay tuned for more.
In this installment we will look at the Emergency Operations/Disaster Management industry. According to the U.S. Bureau of Labor Statistics, this industry is expected to see positive growth in the next half decade. At present, the Incident and Emergency Management industry is estimated to be worth $93 billion in 2018. By 2023, that figure will expand to nearly $123 billion at a rate of roughly 6% annually. [Source] As you can see, any control room design company would be remiss to ignore this potential market.