If you’ve ever watched a film or TV show that features a 911 dispatcher on the job, then you know that these types of workers don’t sit in any typical kind of desk or cubicle, as these employees aren’t your traditional office drones. No, instead of a row of desks, these workers are often placed in a spacious command center facility with screens in front of them. In fact, you may not notice it, but their dispatch furniture has a lot going on when it comes to determining how they best function in the role of crisis communication. Whereas many office workers can do their job anywhere, dispatchers need to have the right space in order to do their jobs properly.
When it comes to command center console furniture, the NASA look of yesteryear is long gone. Heavy, metallic consoles and equally weighty wooden furniture are considered relics of the past, in a bit of the same way that NASA space shuttles have gotten sleeker and more agile. The latest approach to designing command centers is minimalist, with thin shapes and lines and even lighter materials, like faux wood, Lucite, and Plexiglas. Desks that look like above-ground submarines have been replaced with polished tables with ample leg room like you’re flying first-class.
While “design process” means something different in a lot of industries, generally engineers have a distinct idea of what it entails. For them, it’s when mathematical and scientific skills come together to fulfill a common goal. When a building doesn’t follow principles, as is sometimes the case with areas like control rooms, command centers, nocs (network operations centers), and data centers, mistakes are made that can often cost companies a lot of money, just because of the wrong design process.
If you’re part of an organization that has many complicated systems, has a data center, or manages and monitors a variety of information in real time, then you probably have a control room.
Control rooms are the heart of many organizations, where information pulses like blood and extends to other areas of an organizational system like veins in a body. Control or command rooms help users connected to the system collaborate to make the best decisions, whether it’s in the form of security or monitoring numbers or trends.
A properly designed and well thought-out control room is not just a communication haven, but a hub that encourages collaboration, effortless sharing, and interaction between operators. Of course, the design should also permit unobstructed movement throughout the floor so that personnel can do their job without any hassle and safety issue. As such, when it comes to control room design, it pays to hire the right professional for the job.